FAQ

Everything you need to know, in one place.

  • We recommend referring to our size guide to determine the best fit. If you are between sizes, we suggest choosing the larger size for a more comfortable fit.

  • If you need to change your shipping address, contact our customer service team as soon as possible. We will make every effort to update your address but we cannot guarantee this before your order is shipped.

    You can contact us at team@benniescrubs.com.au

  • Once an order is placed, shipping methods cannot be changed. If you need expedited shipping, please contact our customer service team as soon as possible, and we will assist you with your request if the order has not yet been processed. You can contact us at team@benniescrubs.com.au.

  • if your order has not arrived within the estimated delivery time, please check the tracking information provided. If you need further assistance, contact our customer service team with your order number for help. You can contact us at team@benniescrubs.com.au.

  • After placing your order, you will receive a confirmation email with a tracking number. Use this number to track your order's status on our website or through the carrier's tracking system.

  • Please refer to the care tag on your scrubs for instructions on how to properly care for the fabric.

    As a general guide, we recommend washing in cold water with similar colours and air drying where possible. Iron on low heat to help maintain their shape and form.

    For a little extra TLC, we recommend using a lint remover from time to time to keep your items looking fresh and pristine.