Bennie Scrubs - Privacy Policy

Effective Date: 10th of September 2024

Welcome to Bennie Scrubs. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our digital properties, purchase our products, or engage with us in other ways.

This Privacy Policy ("Policy") applies to Bennie Scrubs Pty Ltd (ABN 20 274 198 820) trading as Bennie Scrubs and any associated business and training facilities within Australia, as well as our website https://benniescrubs.com.au and any other websites we operate (referred to in this Policy as "we," "our," and "us").

We are dedicated to safeguarding your personal information in alignment with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) ("Privacy Act") and any other relevant privacy regulations.

This Policy outlines how we collect, use, disclose, store, and manage personal information about our customers, employees, and other individuals we interact with. It should be read in conjunction with any terms and conditions related to your use of our products, services, website, or app, and any applicable location-specific legal notices.

In this Policy:

Personal Information: Refers to any information about an identified individual or someone who can be reasonably identified, as defined by applicable data protection laws.
Services: Includes all services offered by us, such as medical apparel, product information, and related services.
You: Refers to any individual whose personal information we collect.

Information We Collect

When you interact with Bennie Scrubs, we may collect the following types of personal information:

Personal Details: Name, contact information (email, phone number), and other details you provide when making a purchase or contacting us.
Payment Information: Payment details for processing transactions.
Usage Data: Information about your interactions with our website and social media, such as IP addresses, digital identifiers, and browsing behavior.
Marketing Data: Preferences and interests related to our products and promotions.

How We Use Your Information

We use your personal information for various purposes, including:

To Process Transactions: Handle your orders, manage payments, and provide customer support.
To Improve Our Services: Analyze usage data to enhance our website and products.
To Communicate with You: Send updates about your orders, promotional offers, and events.
For Marketing Purposes: Inform you about new products, special promotions, and other opportunities.

How We Protect Your Information

We take reasonable steps to protect your personal information, including:

Digital Security: Using secure databases and trusted third-party storage providers. We implement firewalls and access controls to protect our systems.
Physical Security: Maintaining secure premises and using locks and security systems.
Data Destruction: Securely destroying or de-identifying information we no longer need.

Data Sharing & Disclosure

We may share your personal information in the following circumstances:

With Service Providers: For services such as payment processing, shipping, and marketing.
For Business Transactions: In the event of a merger or acquisition.
With Legal Authorities: When required for investigations or legal matters.
For Administrative Purposes: To manage risk, legal liabilities, and insurance claims.

We do not sell or distribute your personal information to third parties outside of these purposes.

Advertising and Affiliates

We may use third-party companies for advertising and tracking purposes. These companies may collect personal information, such as IP addresses and browsing data, to personalise ads and analyse engagement.

Data Breaches

In case of a data breach that meets the criteria for an ‘eligible data breach,’ we will notify you if the breach is likely to result in serious harm. We will also investigate and assess breaches to ensure timely and appropriate responses.

How We Use Cookies

At Bennie Scrubs, we use cookies to enhance your browsing experience and provide you with a more personalized service. A cookie is a small file placed on your device that helps us understand how you interact with our website and tailor our offerings to better meet your needs.

What Are Cookies?
Cookies are tiny data files that your browser stores on your computer or mobile device. They help us track your visit and recognize your preferences, allowing us to customize your experience on our website.

Why We Use Cookies
We use cookies for several reasons, including:

Analyzing Web Traffic: Cookies help us monitor which pages on our website are being used most frequently. This allows us to analyze traffic patterns and improve the content and functionality of our site to better serve you.
Enhancing User Experience: By remembering your preferences and settings, cookies enable us to personalize your visit. This can include remembering your login details or providing tailored content based on your previous interactions.
Improving Website Performance: We use cookies to gather data on how users interact with our website. This information is used for statistical analysis to refine our services and website features.

Your Choice Regarding Cookies
You have the option to accept or decline cookies. Most web browsers are set to accept cookies automatically, but you can adjust your browser settings to decline cookies if you prefer. Please note that declining cookies may affect your ability to fully access and use certain features of our website.

Data Protection and Cookies
The cookies we use do not give us access to your computer or any personal information beyond what you choose to share with us. The data collected through cookies is used solely for improving our website and enhancing your user experience.

Managing Cookies
If you wish to modify your cookie preferences, you can do so through your browser settings. Instructions for adjusting these settings can typically be found in the “Help” section of your browser. Keep in mind that by disabling cookies, some features of our website may not function as intended.

Your Rights

You have the following rights regarding your personal information:

Access and Correction: Request access to and correction of your personal information.
Erasure and Restriction: Request deletion or restriction of processing under certain conditions.
Data Portability: Request a copy of your data in a structured, machine-readable format.
Complaint: Lodge a complaint with relevant data protection authorities if you believe your rights have been violated.